It is frustrating when your important emails land in the spam folder. This usually happens because your email lacks proper authentication. BurjHost provides tools to fix this.
Main Cause: Missing or Incorrect DNS Records
Email servers check for three main things to verify you are who you say you are.
1. SPF Record (Sender Policy Framework)
This tells receiving servers which servers are authorized to send email for your domain.
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Check: Go to cPanel > "Zone Editor." Look for an SPF record (usually starts with
v=spf1). -
Fix: If missing, BurjHost often has an automatic button to add it. Or, add a TXT record for your domain with the value:
v=spf1 +a +mx +a:server.hostname.com ~all(Consult BurjHost support for the exact server hostname).
2. DKIM (DomainKeys Identified Mail)
This adds a digital signature to your emails.
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Check: Go to cPanel > "Email Deliverability."
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Fix: Find your domain. If DKIM is not installed, click "Manage" and then "Install DKIM."
3. DMARC (Domain-based Message Authentication)
This tells receiving servers what to do if SPF and DKIM fail. (More advanced).
Other Tips:
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Warm up your IP: If you are on a new server, send emails gradually.
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Avoid Spammy Words: Words like "FREE," "GUARANTEE," or excessive exclamation marks trigger spam filters.
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Ask to Whitelist: Ask regular contacts to add your email to their address book.
