Knowing your renewal date helps you budget and ensures you don't accidentally let your site expire.
How to Check Your Renewal Date:
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Log in to the BurjHost Client Area.
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Go to "Services" > "My Services" .
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You will see a list of your active products.
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Look at the "Next Due Date" column. This shows the exact date your next invoice will be generated and when your current term ends.
Automatic Renewal Timeline:
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Invoice Generation: BurjHost generates the renewal invoice approximately 14 days before the due date.
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Auto-Renew Attempt: If auto-renew is enabled, we attempt to charge your saved method on the due date.
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Grace Period: If payment fails, your service usually enters a "Suspended" state after the due date, but we keep your files for a limited grace period (often 7-14 days) to give you time to pay.